1960-1989: A Sharper Focus on Community Needs

1960-1989: A Sharper Focus on Community Needs

Throughout the 60s, 70s, and 80s, the Board of Trade embarked on several initiatives that were designed to benefit area communities, from helping minority-owned businesses better integrate with the wider economy to reducing shoplifting and drug use. The Board of Trade was also a champion for major regional assets in this time period, including the Kennedy Center and Metro.

130 Historical Facts on the Board of Trade (Part Three)

Continued from Part Two

(47) In 1960, the Board of Trade reactivated the Citizens Joint Committee to campaign for the right of District citizens to vote for president and vice president and to have representation in Congress. In 1961, the 23rd Amendment was adopted, which granted the former.

Board of Trade News, c. 1960

(48) Through the 1960s, the Board of Trade took several measures to help close the employment gap between predominantly white and predominantly black communities in the region. It conducted research among area employers to identify skill needs and ran programs for high school students to help them prepare for and enter the workforce.

Photo from the Board of Trade News, c. 1969

(49) The Board of Trade responded to the “space race” with Soviet Russia by establishing the Metropolitan Washington Science Bureau in 1960. The purpose of the bureau was to encourage scientific activity in Washington and to coordinate activities between the Board of Trade and local graduate educational institutions.

Board of Trade News, c. 1960
Board of Trade News, c. 1960

(50) In 1964, the Board of Trade merged with the Merchants’ and Manufacturers’ Association and formed a new Retail Bureau which served the needs of retailers in the entire metropolitan area rather than just downtown.

Board of Trade News, c. 1964

(51) The Board of Trade launched the Plans for Progress initiative in 1964, a job training program that was targeted at workers from low-income or otherwise disadvantaged communities and was underwritten by local companies.

(52) The Board of Trade first proposed a subway line in the District in 1936, and by 1965 it was advocating for the creation of a new agency, the Washington Metropolitan Transit Authority, to plan, finance, design, construct, and contract for a rapid transit system. This agency was established the following year, with final plans for Metro approved by 1968.

Lede for a debate printed in the Board of Trade News on how far Metro should extend, c. 1977

(53) George Hayes, a distinguished lawyer, was the first black member of the Board of Trade’s Board of Directors. Mr. Hayes was the lead attorney in Bolling v. Sharpe, a Supreme Court case banning segregation in D.C. schools, which was decided on the same day as Brown vs. Board of Education. He was elected to the Board in 1966.

George Hayes, Thurgood Marshall, and James Nabrit Jr. in 1954 after winning Brown vs. Board of Education

(54) In 1969, the Board of Trade sponsored three Youth Leadership Centers with the support of Mayor Walter Washington and other civic groups.

Board of Trade News, c. 1969

(55) In 1970, the Board of Trade claimed through a new statement of purpose that it was “the only area wide community problem solving organization composed of business and professional people. As a united group, the Board finds solutions to problems that cannot be solved by individual action.”

(56) The Board of Trade formed an Urban Affairs Bureau in 1970, focused on issues such as beautification, crime prevention, employment and security, health and welfare, merit employment and training, municipal finance, planning and development, and education.

(57) The Board of Trade’s Urban Affairs Bureau established a drug task force in 1971 to push for the apprehension of drug dealers, create an educational program on narcotics for local schools, and develop programs to assist Vietnam veterans who were at risk of becoming addicts.

(58) The Kennedy Center opened in 1971, thanks largely to the Board of Trade, which selected the site on which it was built, raised funds for construction, and helped get the enabling legislation passed.

The Kennedy Center in 1971 (photo: Library of Congress)

(59) The Board of Trade’s official position was that District citizens should have national representation in our democratic system but should not govern their own city. The Board of Trade argued that federal government oversight of municipal matters had worked well and should not be replaced, but outside groups accused the Board of Trade of wishing to protect its power. The Board of Trade held on to this increasingly unpopular position until its longtime executive director William Press retired in 1972, at which time the Board of Directors unilaterally voted to support home rule. 

Front page of the Board of Trade News, c. 1972

(60) Although women were able to join the Board of Trade beginning in 1959, they were not allowed to attend the Mid-Winter Dinner until 1972, at which point the tradition of dancing girls was dropped from the evening’s festivities.

(61) In 1972, the Board of Trade and the D.C. Chamber of Commerce incorporated the Metropolitan Washington Business Resource Center (BRC) to support minority-owned enterprises. The Center worked to expand access to markets, capital, and volunteer consultants.

An article about the Business Resource Center found in the August/September 1972 edition of Outlook, a news publication by the Office of Minority Business Enterprise in the U.S. Department of Commerce. (Source)

(62) In 1974, The Board of Trade, the Metropolitan Washington Council of Governments, and the General Services Administration (GSA) founded the Commuter Club, providing one of the first computerized carpool matching systems in the nation. This program has evolved into Commuter Connections and is still active today. (Source: Commuter Connections)

(63) After reversing its position, in 1974 the Board of Trade began raising funds from members for a nonpartisan campaign in support of home rule. It also educated members on the implications of home rule in a four-page supplemental publication in the monthly Board of Trade News. In May of that year, residents in the District voted to approve the home rule charter, and a mayor and a thirteen-member city council was elected.

(64) The Board of Trade cooperated with the Maryland and Virginia Bicentennial Commissions to have the Washington area designated as the main site for the observance of the 1976 Bicentennial.

(65) In 1977, Board of Trade executive director Clarence Arata appeared before the House Committee on the District to reiterate the Board’s support for a voting representative in Congress, arguing that “one non-voting delegate in the House—despite his outstanding qualities—is hardly an adequate or fair share to represent responsibilities of this magnitude.”

(66) Seeing an ongoing duplication of effort, in 1977 the Board of Trade acquired Downtown Progress, an organization that had worked for downtown revitalization for eighteen years. Downtown Progress’s staff and projects were absorbed into the Board of Trade’s Community Development and Business Development bureaus.

(67) The Board of Trade established the Community Development Bureau in 1977, which was tasked with collecting information about increasingly complex community problems and driving solutions in city planning, transportation, sewage treatment, water supply, and cultural affairs.

(68) After a reported $345 million loss in stores’ revenue in 1977, the Board’s Retail Bureau focused on crime prevention programs across the region to reduce rising shoplifting activity.

An anti-shoplifting advertising campaign from the Board of Trade, c. 1977

(69) Throughout the 1970s, the Board of Trade’s economic development committee produced several campaigns to attract business activity to the Washington area. These included an audio-visual presentation called Why Washington?, an advertising campaign titled “Washington, By George,” and “Case for Washington,” a campaign directed at the corporate executive who frequently visited the Washington area.

(70) The Board of Trade’s Golden Links Awards, given each year from 1978 to 2007, recognized an organization and individual that have served as links in strengthening the Greater Washington community. Honorees have included the Capital Area Food Bank, the Wolf Trap Foundation, the American Red Cross, and the Kennedy Center for the Performing Arts.

(71) In 1978, the Board of Trade established political action committees (PACs) in the District, Maryland, and Virginia. The stated purpose of these PACs was to assist in the nomination and election of the “best qualified candidates who support and encourage the protection and development of the private and competitive free enterprise system.”

Announcement in the Board of Trade News, c. 1978

(72) In the late 1970s, the Board of Trade worked with its corporate members and other business associations in the area to develop a financing model for Washington’s first convention center. This enabled the city to move forward with the project and the first convention center opened in 1983. (This original convention center was demolished in 2004 and has been replaced by the Walter E. Washington Convention Center.)

(73) In 1979, the Board of Trade and the Greater Baltimore Committee both invested $150,000 in the Washington/Baltimore Regional Association, which existed to develop a joint marketing plan for the Washington and Baltimore metros, treating them as one combined region. The three organizations signed a memorandum of understanding to work together to execute that marketing plan.

(74) In 1979, an amendment to the by-laws was passed to change the Board’s name from the Metropolitan Washington Board of Trade to the Greater Washington Board of Trade. The new name reflected the Board’s expanded mission which found ‘metropolitan’ too limiting and ‘greater’ more appropriate.

Board of Trade News, c. 1979

(75) In the early 1980s, the Board established the President’s Task Force on Technology, which examined how education, transportation, venture capital, and government contracting impacted the growing technology sector. (Source: Board of Trade Spotlight on Industry, 1985).

(76) The Board of Trade founded Leadership Greater Washington in 1986 along with the Meyer Foundation and the Junior League of Washington. It was modeled after successful leadership programs in other metro areas and targeted executive leaders. It remains an important resource for the region’s business community today. (Source: Leadership Greater Washington.)

(77) Washingtonian Magazine, the Greater Washington Board of Trade, and Junior Achievement of Greater Washington created the Washington Business Hall of Fame in 1988 to raise money for Junior Achievement’s youth financial literacy programs.

(78) In 1988, the Committee on Responsible Regional Growth was formed to oppose what the Board of Trade considered to be burdensome and unnecessary zoning regulations and encourage responsive attitudes toward growth and development. (Source: Board of Trade News, March 1990.)

Continue reading >> 1990-2019: Thinking Globally, Acting Regionally

(Unless otherwise stated, the source for the information presented in this article is Civics, Commerce, and Community: the History of the Greater Washington Board of Trade, 1889-1989.)

1930-1959: Mitigating Crises and Seizing Opportunities

The Great Depression and World War II put new, intense, and very different pressures on the Washington area. The Board of Trade was highly responsive to these events and can be credited with helping Washington stay strong and effective. After the war ended, the Board of Trade again adapted to change, this time to rapid growth in the District’s suburbs, making it a truly regional organization.

130 Historical Facts on the Board of Trade (Part Two)

Continued from Part One

(28) In 1930, the Board of Trade helped to buoy-up the local economy during the Great Depression by encouraging local businesses and residents to “shop at home” and make use of local architects, builders, contractors, printers, photoengravers, and other types of professional services.

(29) In 1931, the Board of Trade founded the Greater National Capital Committee (GNCC). Its purpose was to promote the Washington area nationally as a good place to do business. It published a publication titled “Do You Believe in Washington?” which promised growth in conventions, tourists, permanent residents, and trade organization headquarters. It also promoted the District as the educational, musical, and art center of the nation. In its first year, the GNCC was credited with bringing over ten million dollars of new business to Washington and it became one of the Board of Trade’s most important committees.

A brochure produced by the Greater National Capital Committee of the Board of Trade. Date unknown.

(30) The Board of Trade did not slow down during the Great Depression—it sped up. In 1932, the Board of Trade worked on 115 Congressional bills affecting Washington, double that of the previous year. In the mid 1930’s the Board of Trade had over 100 committees and sub-committees.

(31) The Board of Trade supported and helped implement the National Industrial Recovery Act, which was signed into law in 1933 and was the Roosevelt administration’s attempt to stimulate the economy by allowing businesses in the same industry to work together to raise prices, provide jobs, and establish fair labor practices.

(32) In 1934, the Board of Trade planned the first Cherry Blossom Festival, which attracted half a million visitors. The Board of Trade continued to organize this event for years to come.

A vintage postcard of Washington, D.C. (photo: Library of Congress)
An article on the Cherry Blossom Festival in the Board of Trade News, 1959

(33) In 1934, the Board of Trade sent 150,000 questionnaires to more than 600 businesses to gather information on traffic patterns, especially at peak hours. This research was valuable for transportation companies and the Public Utilities Commission.

(34) The Board of Trade’s longstanding research on the District’s tax burden helped defeat a proposal in 1936 which would have cut federal contribution to the District’s budget by around $2.75 million.

(35) In 1936, the Board of Trade’s public utilities and transportation committee began a study of a subway system for the District which included a comparative analysis of the subways in New York, Philadelphia, Chicago, and other cities.

(36) An early example of the Board of Trade’s tendency to build coalitions is the Citizens’ Joint Committee, which by 1938 had enlisted about forty local groups to endorse and promote District representation in Congress and the right of District citizens to vote for president and vice president.

(37) The Board of Trade began regular meetings with area Chambers of Commerce in 1941. These meetings gradually became more formal and, nearly 80 years later, remain a regular part of the Board of Trade’s agenda. 

(38) Ten days after the bombing of Pearl Harbor, the membership committee launched the Board’s Defense Bond Campaign, which sold almost $1.6 million of war bonds by mid-April 1942. This effort was so successful that the Treasury Department urged other chambers of commerce to follow the Board of Trade’s lead.

A page from the Treasury Department newsletter, January 1942

(39) World War II caused an unprecedented influx of workers to the D.C. area—137,000 people between 1940 and 1942. The Board of Trade responded by setting up a defense housing registry, the first in the country. By 1942, the Board of Trade was handling 6,000 applications per month from newcomers seeking housing. The federal government took over administration of the registry in 1942.

(40) Local banks and other businesses were overwhelmed by the area’s rapid population growth during World War II, especially on the federal government pay day. The Board of Trade convinced the federal government to stagger pay days to four different days per month to help alleviate the problem.

(41) After World War II ended, the population and economy of Greater Washington continued to grow, especially in the suburbs. This led the Board of Trade to become increasingly regional in its scope and approach.

An article in the Board of Trade News explaining regional population growth data, 1948.

(42) For 13 months beginning in December of 1948, the Board of Trade ran its own weekly radio show on WTOP called “Your Town.” It covered the Board of Trade’s views on aviation, municipal fiancé, housing, business outlook, population trends, world trade, and other topics.

(43) Board of Trade meetings were not always accompanied by great meals. In 1949, the Board of Trade eliminated free food at most member meetings in the spirit of financial prudence (the policy lasted several years). In response, a longtime member composed a poem to express his disappointment:

If only a ham sandwich, if only a glass of beer,
If only a cup of coffee, it would give me a little cheer,
For after each meeting we like to gather round
And greet the friends we have made,
Its nice to have refreshments in the good old Board of Trade.

(44) In 1956 the Board of Trade was proclaimed a “Cooperative Office” of the US Department of Commerce. The purpose of the program was the help make the services of the Commerce Department more readily available to the local community and to encourage the business community to use information available from the federal government. (Source: Board of Trade News, 1996)

(45) In 1959, after a thirty-five years, the Board of Trade lifted its “no women” policy. Despite concerns that more male members would leave than female members would join, the planning activities committee reported that excluding women was “patently impractical and inconsistent with the recently adopted finance committee report which contemplates seeking fair share support from business enterprises, many of which are owned or importantly staffed by women.” More than 100 women were admitted as members once the policy was changed.

An announcement in the Board of Trade News notifying members that women would be allowed, 1959

(46) Another big change in 1959: to signal it’s expanding regional scope, the Washington Board of Trade changed its name to the Metropolitan Washington Board of Trade.

Washington Board of Trade logo up until 1959
Metropolitan Washington Board of Trade logo beginning in 1959

Continue reading >> 1960-1989: A Sharper Focus on Community Needs

(Unless otherwise stated, the source for the information presented in this article is Civics, Commerce, and Community: the History of the Greater Washington Board of Trade, 1889-1989.)

1889-1929: Envisioning a World Class City

At the time of the Board of Trade’s founding, the District of Columbia was governed by committees in Congress rather than a local mayor and city council. The Board of Trade became a highly influential advocate for making the District a world-class city worthy of admiration and not just the seat of the federal government. Over the first forty years of its existence, the Board of Trade worked hard to establish itself as a trusted voice on the city’s design, infrastructure, amenities, and policies.

Historical Facts on the Board of Trade (Part One)

(1) On November 27, 1889, many of the leading businessmen and professionals of Washington, D.C. traveled through heavy rain to gather in the Red Parlor of the Ebbitt House for the inaugural meeting of the Washington Board of Trade.

An article in the Washington Post one day after the first meeting of the Board of Trade. Read the full article here.

(2) The Board of Trade was officially incorporated on December 2, 1889.

(3) The Board of Trade’s original mission statement was “the advancement of material interests in the national capital… giving special attention to the promotion of public improvements.”

(4) From the beginning, the Board of Trade’s membership was not exclusively businessmen. It also included lawyers, physicians, journalists, and other professionals with a stake in the region’s development.

(5) At the time of the Board of Trade’s founding, Washington, D.C. was federally governed. The Board of Trade sought to fill the vacuum of local governance, and in its 1892 annual report it claimed that it was “practically a state legislature, city council and chamber of commerce combined into one.”

(6) Emma Gillet, a partner from the Newton & Gillet law firm, becomes the first female member of the Board of Trade in 1895.

Emma Gillet, partner of the Newton & Gillet Law Firm and first female member of the Board of Trade.

(7) The Board of Trade published a handbook about Washington in 1895 to explain the relationship between the federal government and the city and to provide useful information on area demographics, industries, schools, and tax rates.

A handbook of Washington, D.C. produced by the Board of Trade, 1895. Read the handbook here.

(8) The Board of Trade’s early committees were focused on urban services, including finance, taxation, transportation, arbitration, commerce, public buildings, parks and reservations, streets and avenues, charities, public health, trade organizations, water supply, harbor improvements, and railroads and boulevards to Baltimore.

(9) In 1891, the Board of Trade began campaigning for a free public library in Washington which could be used by the general public. It secured legislation from Congress in 1895 and construction began a few years later.

(10) Inspired by the cultural grandeur of the World’s Columbian Exposition in Chicago in 1893, the Board of Trade turned its focus in 1898 to beautifying Washington in honor of the nation’s rich history.

(11) The Board of Trade moved its office to the new Evening Star building on Pennsylvania Avenue in 1900.

(12) In 1900, the Senate Park Commission Plan for the Washington, D.C. region was the first large-scale, comprehensive city plan in the nation’s history. The Board of Trade influenced the design of this plan, namely in assuring that it included a large and thoughtfully planned park system. (See What We Can Learn from Washington’s History of Revolutionary City Planning.)

A part of the McMillan Plan, the first large-scale city plan in our nation’s history.

(13) The Board of Trade established the Washington Chamber of Commerce in 1907 to address the city’s industrial and commercial interests, leaving the Board of Trade to focus on civic matters and the general improvement and beautification of Washington. The Chamber and the Board of Trade played similar and complementary roles until they eventually merged back into one organization in the 1930’s.

A dinner hosted by the Washington Board of Trade, 1908 (photo: Library of Congress)

(14) In 1908, the Board of Trade joined others in advocating for the reconstruction of the Aqueduct Bridge. In 1920, it was rebuilt as the Francis Scott Key Bridge and is the oldest surviving road bridge across the Potomac River.

Key Bridge under construction, 1920 (photo: Library of Congress)

(15) In 1908, the Board of Trade urged the federal government to create a department of fine arts that included a board of consulting architects, artists, and sculptors who played critical roles in the beautification of the city.

(16) The Board of Trade formed a committee in 1916 to work for District representation in Congress and for the right of citizens to vote for President and Vice President.

(17) In 1917 the Board of Trade issued a pictorial guide to Washington’s sights entitled “Washington, The Nation’s Capital.” It claimed that Washington was a “model in government, in efficient municipal administration, in home building, street lighting, sanitary engineering, in education, policing, and in regulation of its public utilities.”

(18) In 1919, the Board of Trade hosted its first Mid-Winter Dinner, a black-tie gala which has been an annual tradition ever since.

A program for the Mid-Winter Dinner, 1925

(19) In 1920, the District enacted its first zoning regulations. While this legislation was in development, the Board of Trade formed a zoning commission which persuaded lawmakers to extend industrial areas and increase building height limitations.

DC Zoning Commission Area Map, 1921 (photo: Intowner)

(20) In the 1920’s, the Board of Trade became more formal, conservative, and risk-adverse. Though it already had several female members, in 1924 it amended its bylaws to disallow female members and removed those women from the rosters. This action was viewed as necessary for demonstrating the Board of Trade’s seriousness. Women were not allowed in the Board of Trade again until 1959.

(21) The Board of Trade helped found the Washington Auditorium Corporation in January 1922 to build a venue for conventions and cultural events. The venue operated for over ten years but closed during the Great Depression.

(22) In 1924, the Board of Trade formed a special committee on conventions held in Washington. The committee helped organizers, provided information about the city, and assisted with registering conventioneers.

(23) In 1925, the Board of Trade helped establish the Washington Convention Bureau, which included representatives from the Board of Trade, the Washington Chamber of Commerce, the Merchants and Manufacturers Association, and the Hotel Men’s Association.

(24) Congress authorized the construction of the Arlington Memorial Bridge in 1925, thereby fulfilling the last uncompleted obligation assigned to the Board of Trade by its original 1889 by-laws.

Arlington Memorial Bridge under construction, 1928 (photo: Library of Congress)

(25) A tax survey completed by the Board in 1927 helped prove that the District carried a fair tax burden and that the federal government needed to pay a greater share towards Washington’s upkeep.

(26) In 1928, the Board of Trade’s aviation committee toured airports and airplane factories throughout the country and urged the construction of the Washington National Airport to be placed within the District.

(27) The Board of Trade hosted its first themed Mid-Winter Dinner in 1929. The theme was “Around the World on a Cruise.”

Continue reading >> 1930-1959: Mitigating Crises and Seizing Opportunities

(Unless otherwise stated, the source for the information presented in this article is Civics, Commerce, and Community: the History of the Greater Washington Board of Trade, 1889-1989.)

Statement on the Capital Beltway Accord

Statement from the Greater Washington Partnership and Greater Washington Board of Trade on the historic Capital Beltway Accord between Maryland and Virginia

Washington, D.C.—Jason Miller, CEO of the Greater Washington Partnership, and Jack McDougle, President and CEO of the Greater Washington Board of Trade, today released the following statement on the Capital Beltway Accord announcement by Maryland Governor Larry Hogan and Virginia Governor Ralph Northam:

“The announcement made today by Governors Larry Hogan and Ralph Northam is a momentous step towards improving the performance and reliability of our transportation system. The American Legion Bridge is the link between Fairfax and Montgomery counties, which host over 35 percent of the region’s jobs and households. It is a critical connection, yet it is well beyond capacity and the resulting traffic creates daily frustration and lost productivity for the region’s residents, workers, and employers.

“Today’s announcement is the beginning of a serious cooperative effort to give these commuters their valuable time back. Doing so will be a win for the entire region that will dramatically enhance our ability to attract and retain workers in the Capital Region and compete in the global economy. It shows that by working together we can overcome massive challenges to best serve all of our residents. We applaud Governors Hogan and Northam for the historic Capital Beltway Accord and are committed to working with these leaders, Mayor Bowser and other key officials to continue building momentum for game-changing regional cooperation.”

About the Greater Washington Board of Trade
The Greater Washington Board of Trade is a nonpartisan business organization and has represented all industry sectors in the District of Columbia, suburban Maryland and Northern Virginia for 130 years. The Board of Trade works collaboratively to advance polices, practices, and actions that benefit its members and improve the business environment and quality of life across the region.

About the Greater Washington Partnership
The Greater Washington Partnership is a first-of-its-kind civic alliance of CEOs in the region, drawing from the leading employers and entrepreneurs committed to making the Capital Region—from Baltimore to Richmond—one of the world’s best places to live, work and build a business. Working in collaboration with leaders across our communities, the Partnership connects and leverages the region’s extraordinary assets to advance inclusive, actionable solutions that strengthen the Capital Region as a leading global region and center for commerce and innovation.

Contacts

Lindsey Longendyke
980-322-9904
lindseylongendyke@bot.org

Steven Chlapecka
202.871.9914
skc@greaterwashingtonpartnership.com

Tips for boosting diversity and inclusion in your business

Sheree Anne Kelly, CEO of the Association of Chamber of Commerce Executives

Every quarter, the Board of Trade hosts chamber of commerce executives from across the region for a conversation on shared priorities. At our last chambers’ meeting in July, Sheree Anne Kelly, CEO of the Association of Chamber of Commerce Executives, graciously presented her organization’s research on diversity and inclusion programs. Her insights are drawn from leading studies as well as the successes of ACCE members from around the country.

I interviewed Sheree Anne on how organizational leaders should approach a diversity and inclusion effort so that our members could also benefit from her expertise on this critical topic.

Social inclusion is a big topic. How do you define it?

Sheree Anne Kelly: The easiest definition is for organizations to try to make all types of people and all groups of people feel valued and heard in whatever ecosystem they are in. But there is an interesting and worthwhile distinction among diversity, equity, and inclusion.

Here’s a simple way to illustrate the difference: “Diversity” means that everyone gets invited to the party. “Equity” means that everyone can contribute to the playlist. “Inclusion” means that everyone can dance.

The nomenclature matters because a lot of people will say, “my focal point is diversity,” which means they are concerned with whether the individuals present are diverse. But if you want to dig deeper, you have to look at things like equity and inclusion. You can have diversity, but it means nothing if they can’t participate.

They all go hand in hand, but in general you want to move in a trajectory towards equitable and inclusive decision-making.

Why is it important that organizational leaders pay attention to diversity and inclusion?

The statistics show that demographics are changing rapidly in many of our communities. As a business leader, you want to think about your organization changing and adapting to address that. If you’re not tracking data that’s available in your community, you might not be getting ahead of those trends. For example, is your community gaining more immigrants? From where? Are older adults seeking to return to the workforce after they retire? Or are parents looking to return to the workforce? What are you doing to make your business an attractive place for these people to work or become customers?

Of course, making your business more inclusive is about doing the right thing, but it’s also really good for the business bottom line. Studies show that diverse and inclusive businesses have a higher net income than their counter parts that don’t. On a macro scale, other research shows that communities do better when there’s diversity and those different groups get along.

Sheree Anne leads a conversation on diversity and inclusion at the Chambers Dinner hosted by the Board of Trade in July 2019

How have corporate diversity programs evolved over the years?

One change I’ve seen is in how we define diversity. Historically, it was focused on race and ethnicity but now leaders are increasingly looking at gender, age, sexual orientation, geographic location, opinions, talents, backgrounds—a much broader definition, which makes it a better conversation when you’re looking at driving outcomes within your own organization.

Another big change is that this effort is moving away from being a separate department. Diversity and inclusion increasingly create a lens through which you view all your business activities. It’s less about numbers and counts and quotas, which was a hot topic a few years ago. Now it’s about looking at your staff, your governance, your leadership, the speakers you bring in for events, your vendors, your suppliers, your customers, and asking, do these stakeholders collectively represent the diversity of our community?

What common mistake should leaders try to avoid when attempting to create a more inclusive workplace or business?

I get very frustrated by diversity for diversity’s sake. If you say, “I’ve hired a fill-in-the-blank person,” that’s not enough. You have to think about your needs and your community’s needs. You have to have a more holistic view.

Also, even if leaders have a diverse team, they have to ask themselves if the whole team is empowered. Are everybody’s voices heard? Can everybody affect change? Again, diversity doesn’t mean much if each segment doesn’t have the same ability to affect change.

What sign should leaders look for to know that their organization is as inclusive as it should be?

Here’s a big one: does your organization embody a learning culture? You need to constantly be asking for feedback and using that feedback to adapt. Are you asking your employees for their perspective? Are you training your team on areas that are shifting in your community? If you’re being nimble, that’s a great sign. That means being nimble internally and externally—how you work with your staff and how you work with your community. If there’s a good pace of change, that’s a good sign.

How can an organization develop that kind of learning culture?

It has to start from the top. If senior leadership isn’t willing to be challenged, it’s not going to work for the rest of the organization. Management has to create a safe space where staff can feel comfortable voicing disagreements and bringing up challenges.

Some groups will train their staff on unconscious bias, which can be very effective at showing how it’s innate in our nature to have unconscious bias towards certain segments of society. Just recognizing that can help people adjust the way they approach their colleagues and the rest of the community. It’s also useful to have conflict management training. Investing in these kinds of development opportunities can go a long way towards helping a team deal with diverse opinions and get to an optimal decision.

How can organizations increase internal diversity?

A lot of companies complain about not being able to get a diverse enough pool of candidates or potential board members. I always ask them to reconsider their outreach processes. Perhaps they need to explore new places to post their open positions. For the board, companies tend to ask their current board members to bring in people they know—which usually means you get more of the same kind of people. Companies should challenge themselves to reach beyond their own network and cast a wider net to find new talent.

United Airlines’ Evan Koppel on Doing Business in the Region

Evan Koppel, Board of Trade member and regional sales director at United Airlines

United Airlines moves over 20,000 people through its hub at Washington Dulles Airport on an average day, giving the company a unique perspective on our market and how it has evolved over time. I spoke with Evan Koppel, regional sales director at United, about the company’s experience and how it has seized opportunities through partnerships.

How has the Greater Washington market changed over recent years, from the perspective of an airline?

This region has a very strong demand for travel, thanks to the large corporate base, federal government, and tourism to the National Capital region. But another trend is driving more visitors to the Washington region in particular—the influx of cyber security and tech companies setting up shop here, including West Coast tech companies, which has generated a lot more demand.

Over the years, the cost of doing business at Dulles has fluctuated. When we made it one of our East Coast hubs, it was not expensive for airlines to operate there but the costs went up at the airport, which increased our cost of doing business.

Luckily, over the past few years, MWAA (the Metropolitan Washington Airport Authority) has been a great partner and has focused on bringing costs down at Dulles and working with us to improve the airport experience for passengers. We’re happy with how things have evolved in recent years and excited to see continued growth. Additionally, the completion of Phase 2 of the Silver Line next year will provide Metrorail access to customers traveling to/from DC and around the region.

I understand that MWAA is a key partner for United in this region. Have you learned any lessons from that partnership that you can share with other Board of Trade members who may be exploring cross-sector partnerships?

MWAA represents Reagan National and Washington Dulles International airports, and we work with them at both but especially at Dulles since it’s one of our hubs. We want to serve more customers and give those passengers a good experience.

MWAA is a fantastic partner. They are open to new and creative ideas. They support us on marketing and events that promote Washington Dulles, such as the Board of Trade dinners that we’ve co-sponsored. They also proactively help us identify new domestic and international markets that could help us grow our hub.

The partnership works great because we collaborate and communicate frequently. We meet regularly and keep each other informed on our respective strategies for growth. We both have a very clear shared goal of increasing customers on United; having a good cadence of communication enhances this relationship and sets clear direction.

United recently invested in a new Polaris lounge at Dulles. What motivated United to make this investment?

We found that lounges are a point of competition for airlines. They make a difference to a customer’s travel experience. We researched and invested significant resources to rebrand our business class product as Polaris and build Polaris airport lounges for international business class travelers.

These lounges provide a great award-winning product in our hubs where other United Polaris lounges are already in place, and we’ve seen and heard how it positively affects our customer satisfaction scores and enhances the whole experience. In fact, our San Francisco Polaris lounge was just named the best airport lounge in the world! In the soon-to-come Dulles Polaris lounge, passengers will get full-service dining that brings in local flavors and cuisine. There will be showers and places to relax or take a nap. It will be a unique experience for our international business class customers.

The Polaris lounge at our Washington hub is currently under construction and slated to open in 2020. This investment excites us because Washington has a very large transatlantic footprint – the second largest number of flights to Europe behind our Newark hub. We also have flights to Asia, South America, and we recently started service to the Middle East with our new route to Tel Aviv, which we launched in May. It made sense for us to make this significant investment.

What is the most important thing that the Board of Trade community can be working towards to strengthen this market?

We have a great relationship with the Board of Trade and we applaud their efforts in the many areas where we align. We have a beautiful region with great scenery, culture, restaurants and shopping, but some of the infrastructure, including bridges and roadways, may need some attention. In addition, any initiative the Board can focus on to drive more business growth and connectivity is welcomed.

We want to create a positive view of our community to visitors. We all have a role in this area. We each can play a part in contributing, supporting, and influencing changes to our business environment and infrastructure and promoting this great region. The Board of Trade has been invaluable in helping encourage Virginia, Maryland, and the District of Columbia to dedicate additional funding to the Metro system last year, and there are many other areas where they have successfully spearheaded change. We should keep up support for that kind of important work.

Recap: Smart Cities Expo

Earlier this month, the smart region team participated in the Smart and Secure Cities and Communities Challenge Expo. This was a national event hosted by the federal government to drive productive conversations on smart city technology in the United States.

In her keynote address, Diane Rinaldo, Assistant Secretary of the National Telecommunications and Information Administration (NTIA), made the case for regional collaboration. Like Greater Washington, many metropolitan areas across the country are made up of multiple smaller jurisdictions. Sometimes these metropolitan areas cross state lines. This fragmentation can pose political and administrative barriers to deploying new infrastructure for the whole metropolitan region, even when the people who actually live and work in these areas cross jurisdictional borders every day. Rinaldo stressed that by making the effort to work regionally, metropolitan areas can deliver greater benefits to residents and workers while enjoying economies of scale.

Continuing the conversation on regionalism, Board of Trade CEO Jack McDougle represented Greater Washington on the smart region plenary panel. Jack spoke on our region’s longstanding challenges with inequality and our uniquely intricate patchwork of local, state, and federal government entities. He explained that our approach is unique in that it is focused on collaboration and social inclusion, so that all residents benefit from what smart city technology has to offer.

Two congressmen spoke: Brendan Boyle (PA-02) and Paul Tonko (NY-20). Congressman Boyle stressed that modern infrastructure is much more than bridges and roads. We must think about infrastructure in a smart way, leveraging all that modern technology has to offer. Congressman Tonko stressed the need for government leaders to embrace opportunities to make our communities more connected, citing economic development and sustainability benefits.

Karl Darin, Vice President of the Greater Washington Smart Region Movement, represented our region at the Smart Regions Collaborative session, where metropolitan regions from around the country presented on their approach to deploying smart initiatives.

At that evening’s reception, Lindsey Parker, Chief Technology Officer for the District of Columbia, spoke on her office’s priorities. She explained that we must “open up the technology box” and make the value proposition clear and understandable for the general public and their elected leaders. She called on greater collaboration among government agencies, universities, and business. She then praised the Greater Washington Smart Region Movement for taking this approach.

Since this was an expo, the Greater Washington Smart Region Movement had a booth. Smart City Media donated a live wifi kiosk that served as an example of the kind of useful, connected technology we will deploy regionally.

We were glad to participate in this national event and to see how our approach in Greater Washington compares to those in other regions. More than ever, we believe that we can be the nation’s leading digitally enabled region and set an example for communities around the country.

What We Can Learn From Washington’s History of Revolutionary City Planning

The Washington, D.C. area is admired around the world for its parks, monuments, stately architecture, and attractive urban spaces. But the region would look very different if it were not for the bold, innovative thinking that guided its planners nearly 120 years ago.

At the turn of the 20th century, American cities typically grew in market-driven, haphazard spurts. Water and sewage systems were managed by public authorities, but few other aspects of urban development were subject to any coordinated planning.

Washington became an exception. In 1900, the Board of Trade organized a lavish event to celebrate the 100th anniversary of the District becoming the nation’s capital. This was an inflection point for the city, which had become a source of national pride. Prominent Washingtonians asked themselves, how could the city better represent the culture and values of the United States?

At the time, the American Institute of Architects believed that the capital should be shaped by the nation’s best architects and artists. They envisioned grand, beautiful, and aesthetically unified buildings and public spaces. They sought the “American Renaissance” style, which embodied public order, progress, refined taste, patriotism, national wealth, and power.

The National Mall was the centerpiece of the McMillan plan.

Meanwhile, the Board of Trade pushed a strategy focused on parks. A large and well-maintained network of parks would ensure that individuals and families had access to natural spaces as the city grew in population. Indeed, our region’s park system has had a positive effect on air and water quality, public health, social ties, and even our local economy by making the region a more attractive place to live, work, and visit.

In 1900, Senator James McMillan introduced a resolution in the Senate that would accommodate varying viewpoints on design improvements to the capital. With the support of the Board of Trade, the resolution called for the president to appoint a panel of professional artists and architects who would work together to design the National Mall as well as a system of parks within and around the District.

The result was the radically comprehensive Senate Park Commission plan, also known as the McMillan plan, which guided continuous development of the nation’s capital over many decades. The plan transformed the Mall from a disjointed collection of smaller parks into a grand grassy lawn surrounded by historical museums, elm trees, fountains, and monuments. It replaced miscellaneous red brick buildings with stately white neoclassical ones. It removed a railway station on the Mall and replaced it with a large, modern station north of the Capitol Building—which is now Union Station. It called for new office buildings for federal agencies to be built in Lafayette Square and Federal Triangle. It included the Memorial Bridge across the Potomac River. And it established a huge network of public parks, playgrounds, and other public outdoor amenities, all connected by a series of parkways and extending out as far as Rock Creek Park, Great Falls, and Mount Vernon. Residents and visitors now enjoy these unique places and resources, most of which are maintained for all Americans through the stewardship of the Department of the Interior.

The dark green areas indicate additional park land proposed by the McMillan plan.

The scope of the McMillan plan was massive, which was not originally the objective. Senator McMillan had asked the team of architects to put forward a preliminary plan outlining incremental improvements to the area because those were more likely to get funded by a fiscally conservative Congress. But the team didn’t listen. They instead laid out their vision for the whole region and sought both function and beauty. They designed for the whole, not just the parts. Their bold, innovative thinking made the Senate Park Commission plan one of the most influential urban plans in American history.

This story is a reminder to think big. Local politics, funding concerns, and competing interests can marginalize great ideas. Our tendency to label bold visions as unrealistic dissuades us from thinking ambitiously. In recent years, this has held our region back from tackling tough problems related to transportation, housing affordability, social inequities, and other factors that impact quality of life.

The Greater Washington Smart Region Movement is our next chance to think big. Our vision is for a region that seamlessly uses digital technology to operate more smoothly while making life better for the people who live, work, and play here. To get there, we’ve formed an exceptionally inclusive coalition of organizations—nonprofits, companies of all sizes, academic institutions, government agencies—to design a strategy that serves the whole region. It will be a long and complicated process and we sincerely appreciate the dedication and support of our members and the broader community.

I’m grateful that the Board of Trade and the team of architects behind the Senate Park Commission plan allowed themselves to boldly and responsibly envision a better future, and I know that the work we are doing now will have the same positive impact on the generations ahead.

How Fast, Reliable Connectivity Will Advance the Greater Washington Area

This post was guest authored by Cathy Piche, East Area President at Crown Castle.

When Amazon first released its RFP for building a second headquarters in North America, the company received nearly 230 proposals from cities and regions across the U.S., Canada, and Mexico. The tech giant narrowed down the list of potential candidates to 20 locations, and it was no surprise that Washington, D.C.; Montgomery County, MD; and Northern Virginia were included as the top contenders for being business-friendly and stable environments with the potential to attract and retain strong technical talent. While Amazon ultimately selected Crystal City, VA for its second headquarters, the decision was hailed as a tremendous win for the entire Capital Region.

As the Greater Washington metropolitan area prepares for the impending arrival of HQ2, local leaders must focus their attention on connectivity, one of the key requirements stated in the RFP to remain competitive today and prepare for the opportunities of tomorrow. This will require upgrading our existing communications infrastructure with fiber optics and a robust small cell network, which are small nodes that are attached to structures in the public right of ways like streetlights or utility poles. This infrastructure will bring fast, reliable wireless connectivity to Washingtonians.

The Capital Region continues to grow, and so does the demand for more data, in more places, at faster speeds than ever. In a world where smartphone traffic is expected to increase 12 times by 2021, small cells add much-needed capacity and coverage in highly-populated areas. This is especially important for public safety given 80% of 911 calls are made from wireless phones.

Small cells will pave the way for next-generation networks such as 5G which promise to deliver smart city innovations, including autonomous vehicles and citywide data sharing. 5G will also unlock economic benefits. As CTIA estimates, “Over the next five years, the U.S. will see benefits across the country, including 3 million new jobs, $275 billion in new investment, and $500 billion in economic growth.”[

Crown Castle applauds the Greater Washington Board of Trade, the Metropolitan Washington Council of Governments, and the Consortium of Universities of the Washington Metropolitan Area for collaborating to shape and advance the smart region plan. Crown Castle looks forward to working with local leaders and stakeholders to prioritize the deployment of fiber optics and small cells solutions and better connect the Capital Region. As the nation’s largest provider of shared communications infrastructure, we are committed to keeping people connected and safe, helping our partners set the stage for the future, and ensuring that businesses and communities thrive.

About Crown Castle

Crown Castle owns, operates and leases more than 40,000 cell towers and approximately 70,000 route miles of fiber supporting small cells and fiber solutions across every major U.S. market.  This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them.  For more information on Crown Castle, please visit www.crowncastle.com.

The Future of Farming in Greater Washington: Interview with Lindsay Smith

Earlier this year, the Metropolitan Washington Council of Governments (MWCOG) published What Our Region Grows, an assessment of the state of agriculture in the region. We interviewed Lindsay Smith, regional food systems value chain coordinator at MWCOG and author of the report, on trends in this sector.

When people think of this region, they think of the federal government, our history, and increasingly a growing technology sector. Why is agriculture important to Greater Washington?

Agriculture generates jobs and revenue for the region, but there are a lot of indirect benefits as well. For example, by preserving land for the sector, we are better incentivized to use smart planning on other land used for residential or commercial purposes. Montgomery County is a great example of how making a commitment to land preservation plays a role in limiting low-density development over time, concentrating new growth and redevelopment into communities that can be easier to service with transit, made more walkable, etc.

That preserved, agricultural land is also a sound long-term investment because you can get these benefits without huge costs to the jurisdiction. Unlike residential development, agricultural lands don’t put the same demands on police, fire, EMS, or schools, so there’s long-term fiscal impact of stronger, preserved agricultural regions.

Farms also boost livability. Increasingly, the metro area is known for great restaurants. But we also have great wineries and opportunities to pick your own food. There are all types of agricultural tourism opportunities that farm business owners are taking advantage of, including in our more urban communities. Longer term, could our region have the same kind of reputation as the Hudson Valley, but with our own unique landscape and culture and all the wonderful things that means for different food traditions? Could we as a region connect the dots between businesses, restaurants, farms, and great places, and create one more reason why this is an attractive place to invest?

I’m hopeful that the region can come together and collaborate in a more strategic way to support the agricultural sector. There are just certain things we need to have as a society to function well, and agriculture is one of them. There’s a resiliency angle here, too—do we want to increasingly rely on other places for our food, or do we want to have a viable food system that can also provide nutrition?

Tell me about that. Why is it important for us to provide food for ourselves?

Being able to produce what we eat would be a big step forward for our resilience in the event that other regions that supply food are unable to do so. Many farmers will tell you that last year was devastating—it was the rainiest year on record here, and it ruined a lot of crops. Those kind of historically unusual weather events are happening in other places, too. So, we might not want to assume that we can always source food from the places we’ve typically sourced it from with the ease that we do today. If we diversify our food sources, we diversify our risk.

The report describes a big reduction in agricultural output in the last century, especially in the last 10 years, but our population has grown. What factors are making farming more difficult in our region?

This tends to be industry-specific, and the dairy industry has been hit the hardest. It’s not an exaggeration to say that we are losing dairy farms every month. Dairy farmers across the country are all struggling because the price of milk has remained lower than the cost of production for several years. It’s not economically viable, especially for smaller farms. Some are persisting or turning to direct markets which is great. Some are switching over to beef cattle while others are closing their doors.

Another factor is climate change. Most farmers would say that the weather in 2018 cost them something, but not all would connect it to climate change. It was a tough year. This is a humid region, which can pose challenges for growing things like wine grapes and hops. If you get too much moisture, it’s a challenge for lots of crops because it leads to fungus and disease. This year we saw some issues with outright flooding and ability to absorb more water. I haven’t heard of anyone who didn’t have a difficult weather year, outside of folks who are doing indoor farming.

Agriculture overall might be declining, but agritourism is seeing impressive growth. What’s behind that trend?

We have a growing number of innovative farmers and rural business owners who are starting new things. Some of our jurisdictions in the metro region have invested in agricultural marketing specialists who help farmers with new business ideas. Probably a growing interest in food and where food comes from is helping. Some of it may be driven by the growth in craft beverage, such as wineries, breweries, cider mills, and distilleries.

Some farms are also looking at creating a unique place and experience in addition to the products they sell. Look at Up Top Acres, for example. Part of their business is growing food and they have a community supported agriculture (CSA) program, but they also have some striking space with views of the Nationals stadium and the Capitol. It’s a space that can be used for events, whether it’s a celebratory dinner or a yoga class. So, there’s this trend with some urban farms to connect agriculture, food, people, place, and experience.

Agritourism is definitely part of the region’s future and the future of a lot of farms. Over the long-term, it can be an important business diversification strategy and another way to bring revenue to a farm and the region.

The report lists some recommendations for protecting and growing our farm sector. One recommendation is to improve public policies and regulations. Can you share an example?

The processes required by local, state, or federal regulations can be quite taxing for farmers. Most don’t have someone working full time on compliance, so whatever time they spend satisfying regulatory requirements is time they aren’t spending working their farm. Of course, we need farmers to adhere to food safety and other standards, but I’d like to see more awareness of the cost to the small and mid-sized farmer when a regulation is implemented. Can this awareness, along with greater coordination within government, drive greater efficiency in what’s required without compromising outcomes?

It’s like any industry that evolves in that the entrepreneurial action tends to be ahead of the regulatory environment. The first person to open a winery, an urban farm, or something that the community hasn’t seen before faces a longer process because they are the test case. Our hope is that if there could be some sustained, regional attention and sharing of best practices across jurisdictions, we could do our part to promote regulations that address concerns on health, safety, and welfare without slowing down innovation in this sector.

Where would you and your team like to see our agricultural sector be in ten years? What does success look like?

I would love to see that we are not losing more agricultural land, that we’re seeing growth in younger cohorts. One of the things our report talks about is that there’s a generational change that’s happening as our farmers retire. It’s not impossible but it can be difficult for new farmers to get started, especially if they don’t come from a farm family and don’t have access to land. Access to land can be a real challenge. So, we need to create opportunities for the next generation of farmers who are eager to join the industry, grow their business, and reach new markets.

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